Guarantee
Duration of the Warranty:
All Splashko water guns are backed by a 1-3 year limited warranty (depending on the model's spec sheet) from the date of purchase.
Warranty Coverage:
The warranty only covers manufacturing defects or technical problems related to the water gun mechanism, including in particular:
Warranty Exclusions:
The warranty does not cover damage caused by improper use or normal wear and tear. Cases excluded from the warranty include, but are not limited to:
Conditions of application of the Guarantee:
To benefit from the warranty, you will need to present a valid proof of purchase. In the event of a defect covered by the warranty, Splashko will repair or replace the water gun at our discretion, at no additional cost.
Free Return:
For orders shipped to France:
If a problem arises within 15 days of purchase, return shipping costs are entirely our responsibility. After this period, shipping costs will be the customer's responsibility, unless otherwise agreed.